Rotana,
says the innovation of customer driven smart technology is translating into a
significant boost in business.
Since
launching the Rotana Mobile App two years ago, Rotana hasposted a 20% increase
in monthly mobile bookings, delivering a significant return on investment in
developing the mobility platform.
Rotana
is embracing the smart technology service model even further with the
introduction of online check-in facilities and several other tablet-delivered
services
“Today’s
travellers are constantly connected but they have time constraints. They want
information instantly and they value services that save time,” says Omer
Kaddouri, President & CEO of Rotana. “We have introduced a number of ways
that allow our guests to use smart devices to speed up the decision-making and
booking process as well as cutting down on administrative tasks related to
registration and payments – thus enhancing their overall experience.”
